How Can We Help You?
We're Here For You.
Have questions regarding live battles, coin withdrawals, KYC verification, or creator accounts? Our dedicated team is available to assist you.
Select What You Need Help With
Pick a category below to pre-fill your inquiry and connect directly with our specialized desk.
Coins & Withdrawals
Questions regarding coin purchases, in-app wallet balance, delayed UPI transfers, or bank withdrawal status.
Email Wallet Desk →Live Battles & Tournaments
Assistance with head-to-head vote scoring, tournament bracket advancement, round timers, or battle challenges.
Email Arena Desk →KYC Verification
Help with PAN card, Aadhaar documentation, rejection reasons, or status updates for unlocking payouts.
Email KYC Desk →Account & Login Access
Trouble logging in, phone number OTP verification, password recovery, or updating account details.
Email Account Desk →Safety & Content Reporting
Report harassment, community guideline violations, abusive comments, or copyright infringement.
Email Trust & Safety →Bug Reports & App Issues
Let us know about crashes, video playback lag, audio sync glitches, or suggestions for improving RifTok.
Email Tech Desk →Compose A Direct Support Request
Fill in your query details below. Clicking send will open your email app pre-populated to support@riftok.com.
Support FAQs
Quick answers to frequently raised support questions.