Privacy Policy
RIFTOK – PRIVACY POLICY Effective Date: 07 October 2026
Operated by: EDUQUIZ TECHNO INSPIRE PRIVATE LIMITED
Registered Office: Sikar, Rajasthan – 332712, India Support & Privacy Email: support@testwinacademy.com
1. Introduction RifTok (“RifTok”, “Platform”, “we”, “us” or “our”) is a social content and creator platform operated by EDUQUIZ TECHNO INSPIRE PRIVATE LIMITED. RifTok allows users to create accounts, upload and share videos, follow other users, interact through likes and comments, participate in challenges and tournaments, purchase virtual Coins, send Coins as digital gifts to eligible users, and, subject to eligibility, verification and applicable rules, request withdrawal of eligible creator balances.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it and the choices available to you.
By using RifTok, you acknowledge this Privacy Policy and the applicable Terms & Conditions.
2. Information We Collect
2.1 Account Information When you create or access a RifTok account, we may collect:
Name;
Email address;
Profile photograph/avatar;
Login and authentication information;
Account identifier;
Information provided through Google Sign-In or another supported authentication provider.
2.2 User-Generated Content
When you use RifTok, you may provide:
Videos
Captions
Comments
Profile information
Challenge-related content
Other content voluntarily uploaded or submitted by you.
2.3 Social Interactions
We may collect information concerning
Likes
Comments
Followers and following relationships
Challenge participation
Voting activity
Reports and blocks
Other interactions with content or users.
2.4 Coins, Gifts and Payment Information
RifTok may process information relating to:
Coin purchases
Coin balances
Digital gifts
Gift transactions
Transaction IDs
Payment status
Refunds and chargebacks
Eligible creator balances
Withdrawal requests
Withdrawal status
KYC information where required
Bank account/UPI/payment information required for eligible payouts.
RifTok does not intentionally store complete payment-card information where such information is processed directly by an authorised payment provider or app-store billing system.
2.5 Device and Technical Information
We may collect;
Device type;
Operating system;
App version;
IP address;
Device identifiers;
Crash and diagnostic information;
Network information;
Security and fraud-prevention signals.
2.6 Communications
We may collect information when you contact our support team, submit complaints, report content, report another user, or otherwise communicate with us.
3. How We Use Information
We may use information to:
Create and manage user accounts;
Provide the RifTok social platform;
Host and display user-generated videos and other content;
Process likes, comments, follows and other interactions;
Operate challenges and tournaments;
Administer voting and engagement systems;
Maintain Coins and digital-gifting functionality;
Process eligible withdrawal requests;
Conduct KYC and identity verification where required;
Detect fraud, abuse, manipulation, fake accounts and suspicious transactions;
Process refunds, disputes and chargebacks;
Provide customer support;
Send service-related notifications;
Notify users about relevant challenges, votes, rewards and account activity;
Maintain security and prevent unauthorised access;
Comply with applicable laws, regulations, court orders and lawful government requests.
4. User-Generated Content
RifTok is a user-generated-content platform.
Users are responsible for content they upload or publish.
RifTok may review, moderate, restrict, remove or disable access to content that violates our Terms & Conditions, applicable law, intellectual-property rights, safety standards or platform policies.
Users may report content or users through available in-app reporting mechanisms.
Where available, users may block other users.
5. Content Moderation and Safety
We may use automated systems, human review, user reports and other reasonable measures to identify or address:
Illegal content;
Sexual exploitation or abuse;
Child safety violations;
Harassment or bullying;
Threats;
Hate or abusive content;
Fraud;
Impersonation;
Spam;
Copyright infringement;
Manipulated engagement;
Financial abuse;
Other prohibited activity.
RifTok may suspend or terminate accounts involved in serious or repeated violations.
6. Coins and Digital Gifts
Coins are an in-platform digital value unit used for eligible digital gifting and related platform functionality.
Coins may be purchased through payment methods made available by RifTok and the applicable appstore/payment-provider rules.
Where a user sends Coins as a digital gift, the transaction may be recorded in the sender's and recipient's account records.
Coins and gift balances may be subject to:
Account eligibility;
KYC verification;
Fraud checks;
Minimum withdrawal thresholds;
Transaction limits;
Applicable taxes;
Platform fees;
Payment-provider requirements;
Refund or chargeback investigations.
Coins must not be used for wagering, betting or any chance-based monetary activity.
7. Creator Withdrawals
Eligible recipients may request withdrawal of an eligible creator balance generated through permitted digital gifting activity.
Withdrawal is not automatic.
Before processing a withdrawal, RifTok may require:
• Identity verification;
PAN or other legally required information;
Bank account verification;
UPI verification;
Additional KYC documentation;
Confirmation that the account is not involved in fraud or prohibited activity.
Platform Fee A 20% RifTok Platform Fee will apply to eligible withdrawal coins unless a different fee is expressly displayed to the user before the withdrawal request.
For example: Eligible withdrawal balance: coins 1,000 RifTok Platform Fee (20%): coins 200 Balance before other applicable deductions: ₹800
Applicable taxes, statutory deductions, payment-processing charges, bank charges, TDS or other legally required deductions may apply separately where applicable.
The final amount payable to the user will be shown or determined according to the applicable withdrawal rules.
8. Payment Providers and App Stores RifTok may use third-party payment processors, app-store billing systems and payout providers.
Depending on the user's device, location, transaction type and applicable platform rules, payments may be processed through:
Apple App Store / Apple In-App Purchase;
Google Play Billing;
An approved alternative billing system where available and properly enrolled;
Razorpay or another authorised payment provider for transactions for which such payment method is legally and platform-policy permitted.
For Google Play distribution in India, alternative billing is subject to Google's enrollment, reporting, user-experience and other requirements.
9. Third-Party Services
RifTok may integrate with third-party services for:
Authentication;
Payment processing;
Analytics;
Cloud hosting;
Notifications;
Fraud prevention;
Content moderation;
Customer support;
Payout processing.
Such providers may process information according to their own privacy policies and contractual obligations.
10. Data Security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, misuse or destruction.
No internet-based system can be guaranteed to be completely secure.
11. Data Retention
We retain information for as long as reasonably necessary to:
Provide the service;
Maintain account and transaction records;
Resolve disputes;
Prevent fraud;
Meet legal and regulatory obligations;
Enforce agreements;
Protect the rights and safety of users and the Platform.
Some financial, transaction, KYC, fraud-prevention and legal records may be retained for longer periods where required by law.
12. Account Deletion
Users may request deletion of their account through available account settings or by contacting support.
Before deletion, users should complete or resolve pending withdrawals, refunds, disputes or other financial matters.
Certain information may be retained where legally required or reasonably necessary for fraud prevention, accounting, dispute resolution, security or compliance.
13. Children's Privacy
RifTok is not intended to facilitate prohibited financial activity by children.
We may restrict access to financial, gifting, withdrawal, challenge or other features based on age and applicable legal/platform requirements.
If we become aware that personal information has been collected in violation of applicable childprotection requirements, we may take appropriate action, including deletion or restriction.
14. Legal Compliance
RifTok may disclose or process information where reasonably necessary to comply with:
Applicable Indian laws;
Court orders;
Government requests;
Law-enforcement requirements;
Tax obligations; Payment-system requirements;
App-store requirements;
Fraud-prevention obligations.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be made available through RifTok or another appropriate channel.